Sailfish Smart

The Sailfish Smart program is a university-wide rental initiative that helps reduce the cost of textbooks. This program ensures students conveniently receive all of their required course materials before the first day of class.

Sailfish Smart provides all students with equitable access to course materials before the first day of class, which will ultimately improve their academic success. Additionally, by participating in Sailfish Smart, students will save time and money each term.

The Sailfish Smart flat rate is $24 per credit hour. For example, a 15-hour credit load for courses enrolled in for the semester would total $360. The cost is billed through your PBA student account and requires no direct out-of-pocket expense for students.

Please contact the PBA Bookstore for any questions regarding Sailfish Smart, such as the status of your order, assistance with evaluating costs, or for general program information. They can be reached via email at Bookstore@liuhengse.net or by calling (561) 803-2180 for further assistance.

At the time that you register for courses, you will be automatically enrolled in Sailfish Smart. The $24 flat rate per credit will be posted to your PBA student account.

Once you receive the order verification email from coursematerials@email.bncollege.com, please make sure that the correct term (e.g., Accelerate, PBA Lead, or the Fall, Spring, Summer Semester) is selected from the list of available options when verifying your Sailfish Smart order. If you are having trouble logging into the Barnes & Noble College website to review your Sailfish Smart enrollment information, please change your login credentials from your standard PBA email address (example: Sailfish_Jack@liuhengse.net) to your username email address (example: Jacksai@liuhengse.net).

Please make sure to check your junk email for any Sailfish Smart notifications sent by the PBA Bookstore or Barnes & Noble College if you have yet to receive them in your inbox. If you have enabled an inbox sorting feature such as Focused Inbox, please review your emails closely so that you are promptly aware of when your order is ready to be picked up at the Bookstore.

We recommend disabling the Focused Inbox feature by following the steps outlined in the link below:

Turn off Focused Inbox for Microsoft Outlook

If you find that Sailfish Smart is not the best option for you, you may opt out of the program during the opt-out period associated with your term. Please note that all students are automatically enrolled in Sailfish Smart when they have registered for courses in each term. If you do not wish to participate, you must opt out before the opt-out period has passed or you will be charged the program fee for the term. Please review the question “If I choose not to participate, then how do I opt out?” for more information.

You will receive email communications and phone calls to remind you to verify your order. If you do not verify your order, you will not receive the course materials included in Sailfish Smart. However, if you do not opt out and do not verify your order, you will still be billed the Sailfish Smart fee.

Yes. If you verify your order and do not opt out of the program, you will be charged. If you do not verify your order but do not opt-out of the program, you will still be charged.

You may return the course materials for the dropped class to the PBA Bookstore right away, but no later than the date outlined by Barnes & Noble College when they reach out asking you to return the books. If you do not return the materials by the deadline, you will be charged the cost of these materials on your PBA student account.

If you drop a class and enroll in a different class prior to receiving your course materials, the Bookstore will “swap” the required course materials/access codes so that you have what you need. Upon adding a class to your schedule, you will receive a new verification email from Barnes & Noble College. Once you verify your preferred fulfillment method you can obtain the course materials for the newly added courses. You must return the course materials for the dropped course to the Bookstore by the deadline.

You can opt out of Sailfish Smart by clicking here. Select the term (e.g., Accelerate, PBA Lead, or Fall, Spring, Summer Semester) from the dropdown menu available on your screen and confirm your selection to opt out of the term. If you are opting out of more than one term within the same op-out period, repeat the same process for each term that you are opting out of. Please note that the link will not work outside of the opt out period for each term and only works for students.

You may opt out of Sailfish Smart for Accelerate, PBA Lead, and the fall 2024 semester starting on Monday, July 22. The opt out period for all terms with a course add/drop date of Friday, August 2, will end on Monday, August 5. The opt out period for the fall 2024 semester will end on Tuesday, August 27. Remember that you are automatically enrolled in Sailfish Smart at the time that you register for courses, and you must make the selection to opt out for each term if you choose to do so.

If the opt out deadline for your term has passed, you will be charged the Sailfish Smart program enrollment fee whether you pick up your course materials or not. Please note that your decision to opt out of participation in the program applies to all of the courses that you have registered for in their respective term.

You will receive a confirmation email from Barnes & Noble College indicating that your selection to opt out of Sailfish Smart was successfully processed. This email confirmation is automatically generated and sent to your PBA email address. If you do not receive an opt out confirmation email or if you are only registered for subterm courses, you must email the Bookstore immediately at Bookstore@liuhengse.net so that your selection to opt out of Sailfish Smart may be processed. The Sailfish Smart charge will be removed and credited to your student account once the opt out period has elapsed.

No, you will remain opted out for the semester once you have made the opt-out selection, regardless of whether you add additional courses. If you would like to opt back in because you have added courses, you may do so by following the link found in the opt-out confirmation email you received after opting out. Follow the same steps you did to opt-out.

Yes, you will have until the deadline provided by Barnes & Noble College to return your course materials. If you do not return the materials, the charges for Sailfish Smart will remain on your student account.

Your order cannot be processed until your course materials are verified. You will receive an email from coursematerials@email.bncollege.com to verify your course materials for each term. If you have already verified your order, please contact the PBA Bookstore via email at Bookstore@liuhengse.net or by calling (561) 803-2180 for further assistance.

Send a copy of the syllabus for your courses to the PBA Bookstore at Bookstore@liuhengse.net. Make sure to include the course name and section for which you are missing materials along with your contact information.

You may opt out of Sailfish Smart for Accelerate, PBA Lead, and the fall 2024 semester starting on Monday, July 22. The opt-out period for all terms with a course add/drop date of Friday, August 2, will end on Monday, August 5. The opt-out period for the fall 2024 semester will end on Tuesday, August 27. Please refer to email notifications sent by the PBA Bookstore and Barnes & Noble College for more information.

Remember that you are automatically enrolled in Sailfish Smart at the time that you register for courses, and you must make the selection to opt out for each term if you choose to do so.

No. The Sailfish Smart program is designed to be an all-in or all-out solution by term for the lowest flat rate possible. Participation is by term for all courses, not per individual course. You can, however, choose to participate in certain terms and opt out of other terms. For example, if you would like to remain opted in during the fall semester and then choose to opt out in the spring semester, you can remain opted in when you register for the summer semester.

Remember that you are automatically enrolled in Sailfish Smart at the time that you register for courses, and you must make the selection to opt out for each term if you choose to do so.

For any term that you choose to opt out, you may do so by following the directions in the “If I choose not to participate, then how do I opt out?” question in the FAQs.

If you opt out of Sailfish Smart for the term, you are responsible for obtaining your course materials independently, either through the PBA Bookstore or another supplier. If you decide that you would like to participate in Sailfish Smart after you opt out, you may opt back into the program by following the same steps you took to opt out.

No, there is no limit to how many times you can opt-out or opt back into the Sailfish Smart program. However, you will be unable to take any further action beyond the deadline for the opt-out period associated with your term.

Sailfish Smart charges will be added to and removed from your PBA student account in the same way tuition is when you add and drop a class. You will be charged $24 per credit hour for each participating course that you are enrolled in. Just like you are credited tuition for any course dropped prior to the add/drop deadline, you will be credited the Sailfish Smart charge for such dropped courses. Students must return any course materials received for the dropped classes prior to or immediately upon dropping the classes but no later than the deadline outlined by the PBA Bookstore and Barnes & Noble College. Students who do not return the course materials for dropped classes will be charged the cost of those course materials on their student accounts.

All course materials are provided in the format required by the instructor. If you would like a format other than that required by the instructor, you may purchase that alternative format from the bookstore directly at the regular price. An alternative format is not part of the Sailfish Smart rental program.

We encourage you to utilize the Sailfish Smart website tools at the top of the page and consider your options. With the majority of PBA students participating in Sailfish Smart each term, we are able to secure better pricing for students in most circumstances. We are committed to providing affordable course materials and ensuring equitable access to course materials for our students.

Also, remember to consider other program benefits of Sailfish Smart in your analysis, such as guaranteed delivery of required course materials before the first day of class from a single vendor as well as VIP access to exclusive offers. Ultimately, each student should determine what the best option is each term. This program is intended to offer the most affordable and equitable access option for most students.

No. Although you are automatically enrolled in Sailfish Smart at the time that you register for courses in each term, participation is optional. If you would like to opt out of the program, be sure to check the question “If I choose not to participate, then how do I opt out?” in the FAQ and follow the directions that are included. Also, we encourage you to read any other questions in this page for more information about your enrollment after reviewing your course materials on the Sailfish Smart portal.

It depends on your instructor’s preference. The instructor selects the required format in which the course materials should be used by the students. If an instructor adopts an e-book, that is what will be included in Sailfish Smart. If an instructor selects a hard copy, then that is what will be included in Sailfish Smart.

The following items are excluded from Sailfish Smart: school supplies, kits, uniforms, art supplies, calculators, non-required course materials, subscription-based course materials, and items that the PBA Bookstore cannot source. An example of items that cannot be sourced by the Bookstore is a Netflix subscription.

Additionally, your personalized verification email from Barnes & Noble College will outline any exclusions from Sailfish Smart.

The institution per-credit-hour flat rate of $24 was determined by taking into account all courses, those with fewer course materials requirements, and those with many course materials requirements.

PBA sends an update to Barnes & Noble College each day. Once your schedule change is processed by Barnes & Noble College, you will receive an email notification that there was a change in your course / materials and you will be able to reserve your new materials.

Barnes & Noble College works with PBA faculty to obtain their course material information in the term prior to the current Sailfish Smart program semester.

If the course materials are updated, please reach out to the PBA Bookstore directly at Bookstore@liuhengse.net or by calling (561) 803-2180 for further assistance. They will contact your professor and confirm the changes as well as update Sailfish Smart with the new materials. Once the update is complete, students will receive a notification via email to reserve the new materials.

No. When you access the Sailfish Smart portal to reserve your materials, you will only be able to reserve the new materials added to the course or the materials for any new/added courses.

The Sailfish Smart charge will be included on your PBA student account along with other charges such as tuition and fees. This allows you to use financial aid, outside scholarships, etc. to pay for your course materials.

You will not be charged a late fee if you do not pay the Sailfish Smart charge to PBA by the due date for payment of tuition and fees. However, holds may be applied to your PBA student account if the balance is not paid in full. The balance will remain on your account indefinitely.

You may email the PBA Bookstore at Bookstore@liuhengse.net. The Bookstore will work to resolve the issue and will communicate with you regarding a solution.

There are a number of ways to access digital materials included in Sailfish Smart. You will know the delivery method for each of the included materials when you verify your course materials and select your fulfillment method through the Sailfish Smart website.

Some digital materials will be accessible with a physical access code that you will receive with your other materials as part of Sailfish Smart. Follow the instructions on the access code card.

Other digital materials will be available directly in your Canvas course.

Your access to the digital materials will be revoked on the opt-out deadline. If you need to gain access to the digital materials again after the opt-out deadline and after the access was revoked, you may purchase the digital materials from the bookstore at the regular retail price. Once you have purchased the materials you can regain access with the physical or digital access code provided with your purchase. Any work completed prior to the access being revoked will still be there when you regain access.

If your digital materials are not available in Canvas or the appropriate links are not in place, please notify your instructor and contact the PBA Bookstore at Bookstore@liuhengse.net to have the issue resolved right away.

If you are a financial aid recipient and you are eligible for enough aid to cover your tuition, fees and the Sailfish Smart charge, the aid will automatically be applied to the Sailfish Smart charge on your PBA student account, and any remaining funds will be issued to you as a refund. The financial aid is automatically applied to the Sailfish Smart program. You do not need to apply or opt into the book advance to have it pay for the Sailfish Smart charge. If you are not eligible for enough aid to cover Sailfish Smart then you will be responsible for paying PBA for the remaining balance on your student account after the financial aid has been applied.

Yes, financial aid will be applied first to tuition, then fees and then charges on your PBA student account. Therefore, if enough aid is available to cover it all or cover most of it, then it will be applied to all up to the maximum amount of aid. In instances where your financial aid is not enough to cover Sailfish Smart in its entirety, then you are required to pay the difference to PBA.

No, institutional scholarships or grants such as academic, athletic, talent, and PBA Lead scholarships cannot be applied against Sailfish Smart charges. Funded or outside scholarships whose provisions allow them to cover course materials may be used.

Yes, these are your textbooks for the term to be used as you normally would, but you must return the materials in reusable condition at the end of the term.

You are responsible for the course materials rented through Sailfish Smart, and we expect gentle use so that the materials can be used by others in the future. But we know things happen! Contact the PBA Bookstore to work it out on a case-by-case basis if your course materials are lost or damaged during the term.

Yes! If you wish to keep the course materials or retain access to the digital content beyond the term, you may purchase them. Contact the PBA Bookstore for details. The charges for the purchase of print and digital course materials are to be paid directly to the Bookstore.

The rental buyout price is a discounted price based upon the market-value of that unique material. The PBA Bookstore can offer the exact price for each textbook or digital material a student would like to purchase.

Coordinate the purchase of course materials directly with the PBA Bookstore. Charges for the purchase of a textbook or digital version rented through Sailfish Smart are not transferred to your PBA student account.

If you need course materials in accessible formats, you should visit PBA’s Accessibility Resources webpage. There you will find information on services, including the procedure to request accessible format textbooks.

We are committed to providing accessible material, and the PBA Bookstore will be able to help with any special requests. Additionally, students may visit the Accessibility Resources webpage. There you will find information on accessibility services, including the procedure to request accessible format textbooks.

The PBA Bookstore and Barnes & Noble College are committed to protecting all personal information and take the utmost precautions to secure and store data.

The data provided to the PBA Bookstore is only used to help us deliver all your course materials based upon your selected courses.

No. We are committed to the safeguarding of all personal information.